Place Your Order and We’ll Handle the Rest
At BraQueen, all orders are carefully packed and shipped from the United Kingdom. We strive to process and dispatch your orders promptly so you can receive your beautiful items as soon as possible. Please note that delivery times may vary depending on the shipping option you choose.
If you need assistance with your order, our friendly and dedicated customer service team is always here to help. Visit our Contact Page for ways to reach us. While we’ll do our best to accommodate any changes, please note that once your order has been processed by our warehouse, amendments cannot be made, and the parcel will be dispatched as ordered.
Delivery Information
Below are our estimated delivery times from dispatch for all destinations we deliver to.
UNITED KINGDOM
Standard Delivery
- Estimated Delivery: 2-3 Working Days
- Cost for Orders Below £65: £4.00
- Cost for Orders Above £65: FREE
UK Delivery Notes:
- Delivery times and dates are subject to our service provider.
- For UK Standard & Free Delivery, we use the Royal Mail 48 Tracked service.
- Orders may experience delays during busy periods such as bank holidays, Black Friday, and the Christmas season.
REST OF THE WORLD
Please note that deliveries outside the UK may be subject to duties and taxes depending on the destination. These additional fees will be automatically calculated and displayed during checkout. Depending on your location, you may have the option to prepay these fees or pay them upon receipt of your order.
Rest of the World Delivery Notes:
- Delivery times and dates are subject to our service provider.
- Standard international orders placed after 2 PM on Friday or over the weekend will be processed the following Monday.
- Express international orders must be placed before 2 PM UK time (Monday-Friday) to be processed the same day.
- Please be aware of potential delays during bank holidays and peak periods like Black Friday.
- Additional import fees may apply depending on your location.